ERCSEY, I. . Customer Participation: Mandatory or Voluntary Behaviour?. Theory, Methodology, Practice - Review of Business and Management, [S. l.], v. 12, n. 01, p. 27–36, 2016. DOI: 10.18096/TMP.2016.01.04. Disponível em: https://ojs.uni-miskolc.hu/index.php/tmp/article/view/1563. Acesso em: 19 may. 2024.