Role of user activity monitoring in rpa processes

Abstract

User activity monitoring, process mining, and robotic process automation (RPA) are three related fields that have gained increasing attention in recent years due to their potential applications in various domains, including business process management and automation. User activity monitoring involves the use of software tools to track and analyze the activities of users on computer systems and networks, process mining aims to extract insights and knowledge from event logs of business processes, and RPA involves the use of software robots to automate repetitive and rule-based tasks. By combining these three approaches, researchers can gain valuable insights into how users interact with computer systems and networks, how business processes can be optimized and automated, and how software robots can be used to automate tasks and processes. In this paper, we focus mainly on the user activity monitoring, where several important factors and related problems are presented. The purpose of this publication is to review the field of user activity monitoring from several perspectives. We cover possible implementation alternatives, and the area of activity logs is presented in detail. The basic elements are presented that are necessary to create logos at a level that can later be suitable for analyzing and optimizing processes