Human-Centric and Sustainable Digital Transformation: Are Higher Education Institutions Ready to Manage and Develop Talent in the Age of AI?

Anna-Marie Pelser

doi:10.32976/stratfuz.2025.34

Szerzők

Anna-Marie Pelser North-West University

DOI:

https://doi.org/10.32976/stratfuz.2025.34

Kulcsszavak:

Artificial Intelligence (AI), Human-centric AI, Higher Education Institution, HEI Administrator, Talent management

Absztrakt

This paper examines whether Higher Education Institutions in SA are ready to strategically implement Human-centered and sustainable digital transformation in the age of Artificial Intelligence, together with its potential opportunities as well as challenges. The paper uses a qualitative research methodology using secondary sources searched from various databases and identified using carefully selected keywords. Findings show that adopting HCAI can significantly transform Higher educational outcomes along with administrative efficiency, but that its successful integration requires firstly addressing limitations such as those of infrastructure, ethical concerns, leadership, existent organizational culture as well as other strategic frameworks. The paper ends by showcasing implications for both policy and practice, as well as areas for further research.

Információk a szerzőről

Anna-Marie Pelser, North-West University

North-West University, Business School

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