Digitization in infrastructural development of bureaucratic organizations

Abstract

The aim of the study is to try to summarize the findings of the research regarding the theoretical basis and infrastructural development of bureaucratic (administrative) organizations. Recently, the modernization of public administration has gained momentum. Therefore we believe that it is worth paying attention to where the administration started and where it stands today in terms of the development opportunities of digital administration. In this summary study, we will not examine the whole digitization process, but only the basic concepts of bureaucracy and the development stages of the basic infrastructure of public administration supporting the back office processes of bureaucratic organizations, including municipal aspects.