Competence-based Operation in Human Processes of Companies
Keywords:
innovation, process innovation, human resource management, competence managementAbstract
they should become more efficient and more modern. Nowadays, a good product or service and a lean organization is not a
guarantee of success. In this harsh competition continuous innovation is more and more important to change over and over again
and thus develop our operation and the processes which create the value. In business processes the human factor has always been
important; however, nowadays there is a growing amount of research about how to contribute to the more efficient operation of
companies. The structural utilization of the competence research results and competence-based human resource management is a
significant policy.
References
BERRYMANN, J. A. (2000): An Organizational Development Analysis of Competency Modelling. Retrieved: March 2011. in: http://www.geocities.com/berryman66/Berryman.htm
BOYATZIS R. E. (1982) The Competent Manager: A model for effective performance. New York: Wiley
CHIKÁN A. (2000) Business economics. Budapest: Aula.
DAVENPORT, T., PRUSAK, L. (2001) Knowledge management. Budapest: Kossuth Kiadó.
DEÁK Cs. (2005) Reforming Business Processes. Miskolc: Miskolci Egyetemi Kiadó
DEÁK Cs. (2007) Innovation management research and practice: Process-management, process innovation. Miskolc: Miskolci Egyetem ImKKK
DOBÁK M. (1999) Developing processes and change-management. Harvard Business Manager. 1999. 3:1, 69-76
FREEUDENBERG, R., (2004) „Competency modeling” in: http://www.ipmaac.org/ptcsc/PTC%20Competency%20Modeling%20Presentation.ppt
GOLEMAN, D., (1981) „The new competency test: Matching the right people to the right jobs” Psychology Today, 2:1, 35-46
KOTTER J. P. (1999) Leading Changes. Budapest: Kossuth Kiadó.
HAMMER, M., CHAMPY. J. (1993) Reengineering the Corporation: A Manifesto for Business Revolution. London: Harper Collins.
HENZI L., ZÖLLEI K. (2007) Competence management. Budapest: Perfekt Zrt.
IFUA Horváth & Partners Management Consultants. (2006) Process-management in practice. Budapest: Alinea kiadó.
KLEIN B., KLEIN S. (2004): Role of an interview in modern competence analysis Retrieved: July 2010. in: http://www.edge2000.hu/magyar/irInterju.php
KLEIN S. (1998) Job psychology. Budapest: SHL Hungary Kft.
KLEMP G. O., McClelland D. C. (1986) What characterizes intelligent functioning among senior managers? Practical Intelligence. Cambridge: University Press
MARTIN G. C., STAINES H. (1994) Managerial competences in small firms. Journal of Management Development, 13:7, 23-34.
SANDBERG, J., (2000) “Competence – the basis for a smart workforce” in: Gerber, R., Lanksher, C., (eds.) Training for a smart workforce. Routledge, London
SPENCER L. M., Spencer S. M. (1993) Competence at work: Models for superior performance. New York: Wiley.
TENNER, A. R., DETORO I. J. (1998) BPR, Reforming Business Processes. Budapest: Műszaki Könyvkiadó.
WOODRUFFE C. (1993) What is meant by a competency? Leadership and Organization.Development Journal, 14:1, 29-36
