Digitalization and Its Impact on Business

Authors

  • Dana Matoušková Czech University of Life Science Prague

DOI:

https://doi.org/10.18096/TMP.2022.02.03

Keywords:

Business, Covid pandemic, digitalization, small and medium-sized enterprises

Abstract

We are now in a new era of business management, where companies have understood that the sustainability and survival of their activities is based on mastering and adapting new technologies to their strategies. The result of the integration of technological power in the management of companies gives rise to digitalization that disrupts business strategies, contributing significantly to the creation of new business models. This profoundly affected the strategic context; changing the structure of competition, business conduct, and ultimately, performance across industries. This paper is a descriptive literature review of recent works discussing the impact digitalization has had on business. In this work, firstly, a theoretical overview of digitalization and its development is presented. Afterwards, the digitalization of business as well as its impact is discussed. The result of this review is a summary of the advantages and disadvantages that digitalization brings to businesses.

Author Biography

Dana Matoušková, Czech University of Life Science Prague

PhD Candidate

References

ABODOHOUI, A. (2020). La digitalisation de l’Afrique après Covid-19: quels rôles/opportunités pour les entreprises québécoises / canadiennes? (The digitalization of Africa after Covid-19: what roles / opportunities for Quebec / Canadian companies?) In book: Les entreprises québécoises et canadiennes face à la crise de la COVID-19: défis et stratégies sur les marchés internationaux, ULaval, pp.1-20.

AHLAME, A. (2019). Digitalisation marketing des PME suisses romandes. (Marketing digitalization of French-speaking Swiss SMEs). Faculty of Management, Economics and Social Sciences, University of Fribourg. [Thesis]

ALMEIDA, F., DUARTE SANTOS, J., & AUGUSTO MONTEIRO, J. (2020). The Challenges and Opportunities in the Digitalization of Companies in a Post-COVID-19 World. IEEE Eng. Manag. Rev. 48, 97–103. https://doi.org/10.1109/EMR.2020.3013206

ALOULOU, W. (2019). Entrepreneurship and Innovation in the Digitalization Era : exploring uncharted territories, in: Mezghani, K., Aloulou, W. (Eds.), Business Transformations in the Era of Digitalization. IGI Global, Hershey, pp. 183–185.

AMIN, H.J. (2021). Influence of Marketing Strategies on the Performance of SMEs: Evidence from Abuja SMEs. Asian Inst. Res. J. Econ. Bus. 4, 294–307. https://doi.org/10.31014/aior.1992.04.01.338

AMIRI, I.S., MOHAMMADI, H., HOSSEINGHADIRY, M. (2019). Invention and Evaluation of Transistors and Integrated Circuits. Device Physics, Model. Technol. Anal. Silicon MESFET 1–9. https://doi.org/10.1007/978-3-030-04513-5_1

APOSTOLOV, M., & COCO, N. (2021). Digitalization-Based Innovation-A Case Study Framework. Int. J. Innov. Technol. Manag. 18. https://doi.org/10.1142/S021987702050025X

ARGENTO, D., CULASSO, F., & TRUANT, E. (2018). From Sustainability to Integrated Reporting: The Legitimizing Role of the CSR Manager: Organ. Environ. 32, 484–507. https://doi.org/10.1177/1086026618769487

ATTIE, E. (2019). The connected consumer: A theoretical framework of consumer adoption/consequences of the Internet of Things and smart connected objects. [Doctoral dissertation, l’Université de Toulouse]. École Doctorale Sciences de Gestion TSM, Toulouse.

AWE, Y.N., & ERTEMEL, V.A. (2021). Enhancement of Micro Small Businesses in The Gambia through Digitalization: Investigating youth Entrepreneurs Perception, Use and Inhibitor of E-commerce Technology. Istanbul Commerce University Foreign Trade Institute Work. Pap. Ser. 2, 25–42.

BACHER, N., & MANOWICZ, A.-A. (2020). Digital Auto Customer Journey - An Analysis Of The Impact Of Digitalization On The New Car Sales Process And Structure. Int. J. Sales, Retail. Mark. 9, 16–26.

BAI, C., QUAYSON, & M., SARKIS, J. (2021). COVID-19 pandemic digitization lessons for sustainable development of micro-and small- enterprises. Sustain. Prod. Consum. 27, 1989–2001. https://doi.org/10.1016/J.SPC.2021.04.035

BALLESTAR, M.T., DÍAZ-CHAO, Á., SAINZ, J., & TORRENT-SELLENS, J. (2020). Knowledge, robots and productivity in SMEs: Explaining the second digital wave. J. Bus. Res. 108, 119–131. https://doi.org/10.1016/J.JBUSRES.2019.11.017

BARNES, S. (2010). User Friendly: A Short History of the Graphical User Interface. Sacred Hear. Univ. Rev. 16(1), 4.

BECHARY, S. (2020). Développement de la digitalisation en algérie pour la période post Covid-19. (Development of digitalization in Algeria for the post Covid-19 period.) les Cah. du cread 36, 577–612.

BEN YOUSSEF, A., BOUBAKER, S., DEDAJ, B., & CARABREGU-VOKSHI, M. (2021). Digitalization of the economy and entrepreneurship intention. Technol. Forecast. Soc. Change 164, 120043. https://doi.org/10.1016/J.TECHFORE.2020.120043

BERNOFF, J., COOPERSTEIN, D.M., DE LUSSANET, M., & MADIGAN, C.J. (2011). Competitive Strategy In The Age Of The Customer. [Report] Forrester Res.

BJÖRKDAHL, J. (2020). Strategies for Digitalization in Manufacturing Firms. Calif. Manage. Rev. 62, 17–36. https://doi.org/10.1177/0008125620920349

BLŠTÁKOVÁ, J., JONIAKOVÁ, Z., JANKELOVÁ, N., STACHOVÁ, K., & STACHO, Z. (2020). Reflection of Digitalization on Business Values: The Results of Examining Values of People Management in a Digital Age. Sustain. 2020, Vol. 12, Page 5202 12, 5202. https://doi.org/10.3390/SU12125202

BOUDEDJA, K., KADI, M., BENAMIROUCHE, H., MEDJOUB, R., MADOURI, A., AMEUR, F., HERNOUN, F., & MESKINE, N. (2020). L’apres covid-19 : Une economie ouverte et durable seule possibilite pour juguler l’impact de la pandemie. les Cah. du cread 36, 7–26.

BOUWMAN, H., NIKOU, S., & DE REUVER, M. (2019). Digitalization, business models, and SMEs: How do business model innovation practices improve performance of digitalizing SMEs? Telecomm. Policy 43, 101828. https://doi.org/10.1016/J.TELPOL.2019.101828

BRANCA, T.A., FORNAI, B., COLLA, V., MURRI, M.M., STREPPA, E., & SCHRÖDER, A.J. (2020). The Challenge of Digitalization in the Steel Sector. Metals Vol. 10, Page 288 https://doi.org/10.3390/MET10020288

BUKLAGIN, D.S., & GOLTYAPIN, V.Y. (2021). Digitalization of crop production: development trends. IOP Conf. Ser. Earth Environ. Sci. 723, 032022. https://doi.org/10.1088/1755-1315/723/3/032022

BUSCH, C., DREYER, R., & JANNECK, M. (2022). Blended Health Coaching for Work-linked Couples: Coaches’ Intervention Fidelity and Empathy Matter! Coach. | Theor. Prax. 2022 1–16. https://doi.org/10.1365/S40896-022-00065-9

BUTOLLO, F. (2020). Digitalization and the geographies of production: Towards reshoring or global fragmentation? Competition & Change. 25(2), 259–278. https://doi.org/10.1177/1024529420918160

CACCIOTTI, G., HAYTON, J.C., MITCHELL, J.R., & ALLEN, D.G. (2020). Entrepreneurial fear of failure: Scale development and validation. J. Bus. Ventur. 35, 106041. https://doi.org/10.1016/J.JBUSVENT.2020.106041

CALLISTER, P.D. (2020). Law, Artificial Intelligence, and Natural Language Processing: A Funny Thing Happened on the Way to My Search Results. Law Libr. J. 112, p 161 - 198. https://doi.org/10.31228/osf.io/dw29y

CARBÓ-VALVERDE, S., CUADROS-SOLAS, P.J., & RODRÍGUEZ-FERNÁNDEZ, F. (2020). The Effect of Banks’ IT Investments on the Digitalization of their Customers. Glob. Policy 11, 9–17. https://doi.org/10.1111/1758-5899.12749

CARLSSON, C. (2019). Combining ANFIS and Digital Coaching for Good Decisions in Industrial Processes. Adv. Intell. Syst. Comput. 1000, 190–200. https://doi.org/10.1007/978-3-030-21920-8_18

CHAMOLA, V., HASSIJA, V., GUPTA, V., & GUIZANI, M. (2020). A Comprehensive Review of the COVID-19 Pandemic and the Role of IoT, Drones, AI, Blockchain, and 5G in Managing its Impact. IEEE Access 8, 90225–90265. https://doi.org/10.1109/ACCESS.2020.2992341

CHEN, Y., ARGENTINIS, E., & WEBER, G. (2016). IBM Watson: How Cognitive Computing Can Be Applied to Big Data Challenges in Life Sciences Research. Clin. Ther. 38, 688–701. https://doi.org/10.1016/J.CLINTHERA.2015.12.001

CONTRERAS, C.M., METZGER, G.A., BEANE, J.D., DEDHIA, P.H., EJAZ, A., & PAWLIK, T.M. (2020). Telemedicine: Patient-Provider Clinical Engagement During the COVID-19 Pandemic and Beyond. J. Gastrointest. Surg. 24, 1692–1697. https://doi.org/10.1007/s11605-020-04623-5

CROSSMAN, E.K., & WILLIAMS, J.G. (1978). A multi-user on-line 8080 microcomputer system. Behav. Res. Methods Instrum. 1978 102 10, 254–258. https://doi.org/10.3758/BF03205135

DASPIT, J.J., FOX, C.J., & FINDLEY, S.K. (2021). Entrepreneurial mindset: An integrated definition, a review of current insights, and directions for future research. J. Small Bus. Manag. https://doi.org/10.1080/00472778.2021.1907583

DELAHAYE, M. (2019). Quels sont les impacts de la digitalisation sur les mesures d’accompagnement publiques proposées aux entrepreneurs en Wallonie ? (What are the impacts of digitalization on the public support measures offered to entrepreneurs in Wallonia?) Leuven School of Management, Leuven.

DÉCISION ACHATS. (2021). L’impact de la pandémie sur la digitalisation de la supply chain (The impact of the pandemic on digitalization of the supply chain). 5 October. https://www.decision-achats.fr/Thematique/familles-achats-1300/it-digital-2287/Breves/Etude-impact-pandemie-digitalisation-supply-chain-365165.htm (accessed 3.13.22).

DU, C., DUTTA, S., KURUP, P., YU, T., & WANG, X. (2020). A review of railway infrastructure monitoring using fiber optic sensors. Sensors Actuators A Phys. 303, 111728. https://doi.org/10.1016/J.SNA.2019.111728

DUDLEY, B. (2007). Kindle hacking, iPod parallels and a chat with the Kindle director [WWW Document]. Seattle Times. URL https://web.archive.org/web/20101221083337/ http://blog.seattletimes.nwsource.com/brierdudley/2007/11/chatting_with_amazons_kindle_d.html (accessed 3.11.22).

DUMITRIU, D., MILITARU, G., DESELNICU, D.C., NICULESCU, A., & POPESCU, M.A.-M. (2019). A Perspective Over Modern SMEs: Managing Brand Equity, Growth and Sustainability Through Digital Marketing Tools and Techniques. Sustain. 2019, Vol. 11, Page 2111 11, 2111. https://doi.org/10.3390/SU11072111

ELGIN, B. (2005). Google Buys Android for Its Mobile Arsenal [WWW Document]. Bloom. Businessweek. URL https://web.archive.org/web/20110205190729/ http://www.businessweek.com/technology/content/aug2005/tc20050817_0949_tc024.htm (accessed 3.11.22).

ELLER, R., ALFORD, P., KALLMÜNZER, A., & PETERS, M. (2020). Antecedents, consequences, and challenges of small and medium-sized enterprise digitalization. J. Bus. Res. 112, 119–127. https://doi.org/10.1016/J.JBUSRES.2020.03.004

FACEBOOK NEWS ROOM. (2006). Facebook Expansion Enables More People to Connect with Friends in a Trusted Environment [WWW Document]. URL https://about.fb.com/news/2006/09/facebook-expansion-enables-more-people-to-connect-with-friends-in-a-trusted-environment/ (accessed 3.11.22).

FERHANE, F. (2019). L’impact du marketing digital sur la performance des entreprises: cas d’un echantillon d’entreprises algeriennes. (The impact of digital marketing on business performance: case of a sample of Algerian companies). University Djillali Liabes, Sidi Belabbes. [Doctoral dissertation]

FOSSEN, F.M., & SORGNER, A. (2021). Digitalization of work and entry into entrepreneurship. J. Bus. Res. 125, 548–563. https://doi.org/10.1016/J.JBUSRES.2019.09.019

FOSTER, R.N. (1986). Innovation : the attacker’s advantage. Summit Books.

FRENZEL-PIASENTIN, A., BRUCKNER, M., & VEIT, D. (2021). Digitization or Digitalization?-Toward an Understanding of Definitions, Use and Application in IS Research.

FRIEDRICH, C., & SELCUK, P. (2022). The Impact of Globalization and Digitalization on the Phillips Curve [WWW Document]. Bank Canada Staff Work. Pap. URL https://www.bankofcanada.ca/2022/02/staff-working-paper-2022-7/ (accessed 3.11.22).

GARCIA-SWARTZ, D.D., MUHAMEDAGIĆ, M., & SAENZ, D. (2019). The role of prices and network effects in the growth of the iPhone platform. Technol. Forecast. Soc. Change 147, 110–122. https://doi.org/10.1016/J.TECHFORE.2019.06.020

GAVRILA GAVRILA, S., & DE LUCAS ANCILLO, A. (2021). Spanish SMEs’ digitalization enablers: E-Receipt applications to the offline retail market. Technol. Forecast. Soc. Change 162, 120381. https://doi.org/10.1016/J.TECHFORE.2020.120381

GJELLEBÆK, C., SVENSSON, A., BJØRKQUIST, C., FLADEBY, N., & GRUNDÉN, K. (2020). Management challenges for future digitalization of healthcare services. Futures 124, 102636. https://doi.org/10.1016/J.FUTURES.2020.102636

GLEIßNER, W. (2020). Corporate Strategy and Strategic Positioning in the Age of Digitization. Controll. Mag. 1, 4–11.

GUAN, K., YAP, K., ONN, W., BT, R., SHAMINI, Z., AZRINA, K., & AHMAD, B. (2020). The Necessity To Digitalize Smes Business Model During The Covid-19 Pandemic Period To Remain Sustainable In Malaysia. J. Educ. Soc. Sci. 16.

GYONGYOSI, L., & IMRE, S. (2019). A Survey on quantum computing technology. Comput. Sci. Rev. 31, 51–71. https://doi.org/10.1016/J.COSREV.2018.11.002

HARIANTO, R.A., & SARI, P.N. (2021). Strategic digitalization of UMKM business as an alternative to survive the COVID-19 pandemic. Linguist. Cult. Rev. 5, 617–623. https://doi.org/10.21744/LINGCURE.V5NS1.1446

HARS, A., & OU, S. (2014). Working for Free? Motivations for Participating in Open-Source Projects. Alexander Hars, S. O. Working for free? Motivations for participating in open-source projects. International journal of electronic commerce, 6(3), 25-39. https://doi.org/10.1080/10864415.2002.11044241

HELAL, S. (2020). Digital Health: E-Coaching and Remote Monitoring. Computer (Long. Beach. Calif). 53, 23–25. https://doi.org/10.1109/MC.2019.2958398

HELM, J.M., SWIERGOSZ, A.M., HAEBERLE, H.S., KARNUTA, J.M., SCHAFFER, J.L., KREBS, V.E., SPITZER, A.I., & RAMKUMAR, P.N. (2020). Machine Learning and Artificial Intelligence: Definitions, Applications, and Future Directions. Curr. Rev. Musculoskelet. Med. 13, 69–76. https://doi.org/10.1007/s12178-020-09600-8

HENNELLY, P.A., SRAI, S., GRAHAM, G., & FOSSO WAMBA, S. (2020). Rethinking supply chains in the age of digitalization. Prod. Plan. Control 31, 93–95. https://doi.org/10.1080/09537287.2019.1631469

HERVÉ, A., SCHMITT, C., & BALDEGGER, R. (2020). Digitalization, entrepreneurial orientation and internationalization of micro-, small- And medium-sized enterprises. Technol. Innov. Manag. Rev. 10, 5–17. https://doi.org/10.22215/TIMREVIEW/1343

HILBERT, M. (2020). Digital technology and social change: the digital transformation of society from ahistorical perspective. Dialogues Clin. Neurosci. 22, 189. https://doi.org/10.31887/DCNS.2020.22.2/MHILBERT

HILBERT, M., & LOPEZ, P. (2011). The world’s technological capacity to store, communicate, and compute information. Science (80-. ). 332, 60–65. https://doi.org/10.1126/SCIENCE.1200970

HININGS, B., GEGENHUBER, T., & GREENWOOD, R. (2018). Digital innovation and transformation: An institutional perspective. Inf. Organ. 28, 52–61. https://doi.org/10.1016/J.INFOANDORG.2018.02.004

HOLLAND, F., & HENNESSY, P. (2019). Amazon is delivering nearly two-thirds of its own packages as e-commerce continues pandemic boom. CNBC, August, 13.

IVANOVIĆ-ĐUKIĆ, M., & STEVANOVIĆ, T. (2019). Does digitalization affect the contribution of entrepreneurship to economic growth?, in: Zb. Rad. Ekon. Fak. Rij. •. pp. 653–679. https://doi.org/10.18045/zbefri.2019.2.653

IYENGAR, K.P., VAISHYA, R., BAHL, S., & VAISH, A. (2020). Impact of the coronavirus pandemic on the supply chain in healthcare. Br. J. Heal. Care Manag. 26. https://doi.org/10.12968/bjhc.2020.0047

JESKE, T., WÜRFELS, M., & LENNINGS, F. (2021). Development of Digitalization in Production Industry – Impact on Productivity, Management and Human Work. Procedia Comput. Sci. 180, 371–380. https://doi.org/10.1016/J.PROCS.2021.01.358

JIMÉNEZ-CRESPO, M.A. (2021). The impact of crowdsourcing and online collaboration in professional translation: Charting the future of translation? Babel 67, 395–417. https://doi.org/10.1075/BABEL.00230.JIM

JOHNSON-EILOLA, J. (2002). Open source basics. Definitions, models, and questions. In Proceedings of the 20th annual international conference on Computer documentation 79–83. https://doi.org/10.1145/584955.584967

JOHNSON, Y.M. (2014). History Corner. TechTrends 58, 13. https://doi.org/10.1007/S11528-013-0711-8

KAN, K., KOUAKOU, E., & AKOLGO, I.G. (2019). Evolution View of Entrepreneurial Mindset Theory. Int. J. Bus. Soc. Sci. 10, 116–129. https://doi.org/10.30845/ijbss.v10n6p13

KAUFMANN-BUHLER, J. (2021). Computing the Cubicle: Design for the High-Tech Office, 1970-1990. IEEE Ann. Hist. Comput. 43, 6–21. https://doi.org/10.1109/MAHC.2021.3088751

KERPEDZHIEV, G.D., KÖNIG, U.M., RÖGLINGER, M., & ROSEMANN, M. (2021). An Exploration into Future Business Process Management Capabilities in View of Digitalization: Results from a Delphi Study. Bus. Inf. Syst. Eng. 63, 83–96. https://doi.org/10.1007/s12599-020-00637-0

KOUDSTAAL, M., SLOOF, R., & VAN PRAAG, M. (2019). Entrepreneurs: intuitive or contemplative decision-makers? Small Bus. Econ. 53, 901–920. https://doi.org/10.1007/s11187-018-0109-2

KRAUS, S., ROIG-TIERNO, N., & BOUNCKEN, R.B. (2019). Digital innovation and venturing: an introduction into the digitalization of entrepreneurship. Rev. Manag. Sci. 13, 519–528. https://doi.org/10.1007/s11846-019-00333-8

KRUTOVA, O., KOISTINEN, P., TURJA, T., MELIN, H., & SÄRKIKOSKI, T. (2021). Two sides, but not of the same coin: digitalization, productivity and unemployment. Int. J. Product. Perform. Manag. https://doi.org/10.1108/IJPPM-05-2020-0233

LEGNER, C., EYMANN, T., HESS, T., MATT, C., BÖHMANN, T., DREWS, P., MÄDCHE, A., URBACH, N., & AHLEMANN, F. (2017). Digitalization: Opportunity and Challenge for the Business and Information Systems Engineering Community. Bus. Inf. Syst. Eng. 2017 594 59, 301–308. https://doi.org/10.1007/S12599-017-0484-2

LEONARDI, P. (2020). You’re going digital-now what. MIT Sloan Management Review, 61(2), 28-35.

LEONARDI, P. M., & TREEM, J. W. (2020). Behavioral visibility: A new paradigm for organization studies in the age of digitization, digitalization, and datafication. Organization Studies, 41(12), 1601-1625. https://doi.org/10.1177/0170840620970728

LICHTENTHALER, U. (2021). A Conceptual Framework for Innovation and New Business Opportunities in the Post-Pandemic Period. J. Creat. Bus. Innov. 7, 2021.

LUO, Y. (2022). A general framework of digitization risks in international business. J. Int. Bus. Stud. 53, 344–361. https://doi.org/10.1057/s41267-021-00448-9

LYYTINEN, K., YOO, Y., & BOLAND, R.J. (2016). Digital product innovation within four classes of innovation networks. Inf. Syst. J. 26, 47–75. https://doi.org/10.1111/ISJ.12093

ŁYSKAWA, K., KĘDRA, A., KLAPKIV, Y. & KLAPKIV, J. (2019). Digitalization in insurance companies In International Scientific Conference: Contemporary Issues In Business, Management And Economics Engineering (pp. 9-10). https://doi.org/10.3846/cibmee.2019.086

MA, W., GRAFTON, R.Q., & RENWICK, A. (2020). Smartphone use and income growth in rural China: empirical results and policy implications. Electron. Commer. Res. 20, 713–736. https://doi.org/10.1007/s10660-018-9323-x

MACRAE, N. (2019). John von Neumann: The Scientific Genius Who Pioneered the Modern Computer . Plunkett Lake Press.

MAZOR, S. (1995). The History of the Microcomputer—Invention and Evolution. Proc. IEEE 83, 1601–1608. https://doi.org/10.1109/5.476077

MCCANN, C. (2015). Scaling Airbnb with Brian Chesky—Class 18 Notes of Stanford University’s CS183C. Document available at: https://medium. com/cs183c-blitzscaling-class-collection/scaling-airbnb-with-brian-chesky-class-18-notes-of-stanford-university-s-cs183c-3fcf75778358. Last accessed, 3rd September, 2022

MET, İ., KABUKÇU, D., UZUNOGULLARI, G., & SOYALP, Ü. (2020). Transformation of Business Model in Finance Sector with Artificial Intelligence and Robotic Process Automation, in: Hacioglu, U. (Ed.), Digital Business Strategies in Blockchain Ecosystems. Springer. https://doi.org/10.1007/978-3-030-29739-8_1

MOSTEANU, N.R. (2020). Finance Digitalization and Its Impact on Labour Market. Tech. Soc. Sci. J. 8. https://doi.org/10.47577/tssj.v8i1.804

MOŞTEANU, N. R. (2020). Challenges for organizational structure and design as a result of digitalization and cybersecurity. The Business & Management Review, 11(1), 278-286. https://doi.org/10.24052/BMR/V11NU01/ART-29

MUSIK, C., & BOGNER, A. (2019). Book title: Digitalization & society. Österreichische Zeitschrift für Soziologie 2019 441 44, 1–14. https://doi.org/10.1007/S11614-019-00344-5

NIELSEN, O.B., PERSSON, J.S., & MADSEN, S. (2018). Why Governing Data Is Difficult: Findings from Danish Local Government. IFIP Adv. Inf. Commun. Technol. 533, 15–29. https://doi.org/10.1007/978-3-030-04315-5_2

NÖHAMMER, E., & STICHLBERGER, S. (2019). Digitalization, innovative work behavior and extended availability. J. Bus. Econ. 89, 1191–1214. https://doi.org/10.1007/s11573-019-00953-2

OLSSON, A.K., & BERNHARD, I. (2021). Keeping up the pace of digitalization in small businesses–Women entrepreneurs’ knowledge and use of social media. Int. J. Entrep. Behav. Res. 27, 378–396. https://doi.org/10.1108/IJEBR-10-2019-0615

OMRANE, A. (2020). Which Are the Appropriate Skills Needed for the Entrepreneurial Success of Startups in the Era of Digitalization?, in: Developing Entrepreneurial Competencies for Start-Ups and Small Business. IGI Global, pp. 215–235. https://doi.org/10.4018/978-1-7998-2714-6.CH014

PARIDA, V., SJÖDIN, D., & REIM, W. (2019). Reviewing Literature on Digitalization, Business Model Innovation, and Sustainable Industry: Past Achievements and Future Promises. Sustain. 2019, Vol. 11, Page 391 11, 391. https://doi.org/10.3390/SU11020391

PEMER, F. (2020). Enacting Professional Service Work in Times of Digitalization and Potential Disruption. Journal of Service Research, 24, 249–268. https://doi.org/10.1177/1094670520916801

PESHKOV, A. V. (2021). Construction 4.0: immaterial assets types in the development of design estimates for effective digitalization of building projects. In IOP Conference Series: Earth and Environmental Science, Vol. 751, No. 1, p. 012107. IOP Publishing. https://doi.org/10.1088/1755-1315/751/1/012107

POWER, D.J. (2000). A History of Microcomputer Spreadsheets. Commun. Assoc. Inf. Syst. 4, 9. https://doi.org/10.17705/1CAIS.00409

PUTILOV, A. V., BUGAENKO, M. V., & TIMOKHIN, D. V. (2018). Development of Russian labor market in the context of informatization and computerization of the economy. Procedia Comput. Sci. 145, 169–176. https://doi.org/10.1016/J.PROCS.2018.11.035

QUAYSON, M., BAI, C., & OSEI, V. (2020). Digital Inclusion for Resilient Post-COVID-19 Supply Chains. IEEE Eng. Manag. Rev. 48, 104–111. https://doi.org/10.1109/EMR.2020.3006259

REKETTYE, G., & REKETTYE, G., JR. (2019). The Effects of Digitalization on Customer Experience. Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Rovinj, Croatia, 12-14 September 2019, p. 340–346. https://doi.org/10.2139/ssrn.3491767

RIBEIRO-NAVARRETE, S., BOTELLA-CARRUBI, D., PALACIOS-MARQUES, D., & ORERO-BLAT, M. (2021). The effect of digitalization on business performance: An applied study of KIBS. J. Bus. Res. 126, 319–326. https://doi.org/10.1016/J.JBUSRES.2020.12.065

RITTER, T., & PEDERSEN, C.L. (2020). Digitization capability and the digitalization of business models in business-to-business firms: Past, present, and future. Ind. Mark. Manag. 86, 180–190. https://doi.org/10.1016/J.INDMARMAN.2019.11.019

RIVZA, B., KRUZMETRA, M., GUDELE, I., & FORIS, D. (2019). Digitalization as an essential growth factor contributing in SME development (Experience of Latvia and Romania). Agron. Res. 17, 261–270. https://doi.org/10.15159/AR.19.030

ROSIN, A.F., PROKSCH, D., STUBNER, S., & PINKWART, A. (2020). Digital new ventures: Assessing the benefits of digitalization in entrepreneurship. J. Small Bus. Strateg. 30, 59–71.

ROSS, J. (2017). Don’t Confuse Digital With Digitization [WWW Document]. https://doi.org/10.7551/mitpress/11859.003.0004 URL https://sloanreview.mit.edu/article/dont-confuse-digital-with-digitization/ (accessed 3.10.22).

ROSS, J.W., BEATH, C.M., & MOCKER, M. (2019). Creating Digital Offerings Customers Will Buy . MIT Sloan Manag. Rev. 61, 64–69.

SADIKU-DUSHI, N., DANA, L.P., & RAMADANI, V. (2019). Entrepreneurial marketing dimensions and SMEs performance. J. Bus. Res. 100, 86–99. https://doi.org/10.1016/J.JBUSRES.2019.03.025

SAURA, J. R., PALACIOS-MARQUÉS, D., & ITURRICHA-FERNÁNDEZ, A. (2021). Ethical design in social media: Assessing the main performance measurements of user online behavior modification. Journal of Business Research, 129, 271-281. https://doi.org/10.1016/j.jbusres.2021.03.001

SBARCEA, I.R. (2019). Banks Digitalization - A Challenge for the Romanian Banking Sector. Stud. Bus. Econ. 14, 221–230. https://doi.org/10.2478/SBE-2019-0017

SCHNEIDER, K., STOCK, R., & LICHTENBERG, F. (2019). The Impact of Digitization on Vocational Education – Measuring the Efficacy of Social Robots in Employee Coaching. ICIS 2019 Proceedings. 25. Available at: https://aisel.aisnet.org/icis2019/behavior_is/behavior_is/25

SCHRAGE, M. (2020). Data, Not Digitalization, Transforms the Post-Pandemic Supply Chain. MIT Sloan Manag. Rev.

SHIMA, M. (2005). The birth, evolution and future of the microprocessor. Proc. - Fifth Int. Conf. Comput. Inf. Technol. CIT 2005 2005, 2. https://doi.org/10.1109/CIT.2005.182

SHKALENKO, A. V., & FADEEVA, E. A. (2020, May). Analysis of the impact of digitalization on the development of foreign economic activity during Covid-19 pandemic. In 2nd International Scientific and Practical Conference “Modern Management Trends and the Digital Economy: from Regional Development to Global Economic Growth”(MTDE 2020) (pp. 1190-1195). Atlantis Press. https://doi.org/10.2991/AEBMR.K.200502.197

SONG, M.L., CAO, S.P., & WANG, S.H. (2019). The impact of knowledge trade on sustainable development and environment-biased technical progress. Technol. Forecast. Soc. Change 144, 512–523. https://doi.org/10.1016/J.TECHFORE.2018.02.017

SRINIVASAN, N., & EDEN, L. (2021). Going digital multinationals: Navigating economic and social imperatives in a post-pandemic world. J. Int. Bus. Policy 4, 228–243. https://doi.org/10.1057/s42214-021-00108-7

TAMBE, P., HITT, L.M., ROCK, D., & BRYNJOLFSSON, E. (2019). IT, AI and the Growth of Intangible Capital. SSRN Electron. J. https://doi.org/10.2139/SSRN.3416289

TANG, L., & GEKARA, V. (2020). The Importance of Customer Expectations: An Analysis of CSR in Container Shipping. J. Bus. Ethics 165, 383–393. https://doi.org/10.1007/s10551-018-4062-4

TARUTĖ, A., & GATAUTIS, R. (2014). ICT Impact on SMEs Performance. Procedia - Soc. Behav. Sci. 110, 1218–1225. https://doi.org/10.1016/J.SBSPRO.2013.12.968

TELLI, G., & AYDIN, S. (2021). Digitalization of Marketing Education: New Approaches for Universities in the Post-Covid-19 Era. Journal of University Research. 4, 61–74. https://doi.org/10.26701/uad.878216

THRASSOU, A., UZUNBOYLU, N., VRONTIS, D., & CHRISTOFI, M. (2020). Digitalization of SMEs: A review of opportunities and challenges. The changing role of SMEs in global business, 179-200. https://doi.org/10.1007/978-3-030-45835-5_9

THRASSOU, A., VRONTIS, D., & BRESCIANI, S. (2018). The agile innovation pendulum: A strategic marketing multicultural model for family businesses. International Studies of Management & Organization, 48(1), 105-120. https://doi.org/10.1080/00208825.2018.1407178

TWITTER INC. (2012). Twitter turns six [WWW Document]. URL https://blog.twitter.com/official/en_us/a/2012/twitter-turns-six.html (accessed 3.11.22).

URBACH, N., AHLEMANN, F., BÖHMANN, T., DREWS, P., BRENNER, W., SCHAUDEL, F., & SCHÜTTE, R. (2018). The Impact of Digitalization on the IT Department. Bus. Inf. Syst. Eng. 2018 611 61, 123–131. https://doi.org/10.1007/S12599-018-0570-0

URBACH, N., & RÖGLINGER, M. (2019). Introduction to Digitalization Cases: How Organizations Rethink Their Business for the Digital Age, in: Urbach, N., Röglinger, M. (Eds.), Digitalization Cases. Management for Professionals. Springer, Cham, pp. 1–12. https://doi.org/10.1007/978-3-319-95273-4_1

VADANA, I.I., TORKKELI, L., KUIVALAINEN, O., & SAARENKETO, S. (2020). Digitalization of companies in international entrepreneurship and marketing. Int. Mark. Rev. 37, 471–492. https://doi.org/10.1108/IMR-04-2018-0129

VARENNE, P. (2020). La transformation digitale des entreprises: effectuation et Business Model Digital Dynamique (BMD²). (The digital transformation of companies: effectuation and Dynamic Digital Business Model (BMD²)). Université de Lyon, Lyon (Doctoral dissertation).

WESTERLUND, M. (2020). Digitalization, Internationalization and Scaling of Online SMEs. Technol. Innov. Manag. Rev. 10, 48–57. http://doi.org/10.22215/timreview/1346

WIERINGA, R. (2020). Corona-driven innovation [WWW Document]. value Eng. URL https://www.thevalueengineers.nl/trends-in-corona-triggered-innovation/ (accessed 3.13.22).

WINFIELD, A.F., MICHAEL, K., PITT, J., & EVERS, V. (2019). Machine ethics: The design and governance of ethical ai and autonomous systems. Proc. IEEE 107, 509–517. https://doi.org/10.1109/JPROC.2019.2900622

XU, M., DAVID, J.M., & KIM, S.H. (2018). The Fourth Industrial Revolution: Opportunities and Challenges. Int. J. Financ. Res. 9. https://doi.org/10.5430/ijfr.v9n2p90

YANG, H., YANG, Q., HE, L., WU, X., GAO, C., ZHANG, X., SHAN, L., CHEN, H., & GUO, T. (2021). Flexible multi-level quasi-volatile memory based on organic vertical transistor. Nano Res. 2021 151 15, 386–394. https://doi.org/10.1007/S12274-021-3489-6

ZHOU, D., KAUTONEN, M., DAI, W., & ZHANG, H. (2021). Exploring how digitalization influences incumbents in financial services: The role of entrepreneurial orientation, firm assets, and organizational legitimacy. Technol. Forecast. Soc. Change 173, 121120. https://doi.org/10.1016/J.TECHFORE.2021.121120

ZHU, G., CHOU, M.C., & TSAI, C.W. (2020). Lessons Learned from the COVID-19 Pandemic Exposing the Shortcomings of Current Supply Chain Operations: A Long-Term Prescriptive Offering. Sustain. 2020, Vol. 12, Page 5858 12, 5858. https://doi.org/10.3390/SU12145858

Downloads

Published

2022-12-13

How to Cite

Matoušková, D. . (2022). Digitalization and Its Impact on Business. Theory, Methodology, Practice - Review of Business and Management, 18(02), 51–67. https://doi.org/10.18096/TMP.2022.02.03